Practical support for administrative tasks.
Flexible assistance in English and Spanish—in person, over the phone, online, or with important documents—so communication stays clear.
Language should not stand between you and what needs to be done.
Whether you need support at an appointment, help understanding a document, or assistance communicating in Spanish, the service is adapted to your situation.
Support can be provided in person, online, or over the phone, depending on your language and document requirements.
- 01In-person assistanceAppointments and accompaniment
- 02Telephone supportClear bilingual communication
- 03Online assistanceFlexible, wherever you are
- 04Document supportHelp with important paperwork
One personal point of contact for the practical details.
- 01
NIE assistance
Help with the administrative process connected with obtaining an NIE number.
- 02
Utilities
Title holder changes for water and electricity services.
- 03
Local rates
Assistance with local rates and contributions, including changes and payments.
- 04
Mortgage deeds
Administrative support for mortgage deed cancellations.
- 05
Driving licence
Assistance with the driving licence exchange process.
- 06
Medical appointments
In-person accompaniment to GP and specialist appointments at the hospital, interpreting and liaising between everyone involved.
- 07
SAC and town halls
Bilingual support at SAC citizen-service offices and local town halls to bridge the language gap and make each visit easier.
- 08
Documents
Help understanding and completing administrative documents.
- 09
Sworn translation
Connection to a sworn translator whenever an official translation is required.
Support that adapts to the way you need to work.
Each service is tailored to the task, the language involved and the level of assistance you require.
Client testimonial
Professional, courteous, efficient.
English 
Español